Refund and Exchange Policy


we only accept size exchanges if the size requested is in stock and the exchange request is made within 3 days from the delivery day. 

All returned items must be in new and unused condition, with all original tags and labels attached and in the original packaging. sale items or products that have been altered or customised cannot be returned or exchanged.

Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you when your return has been processed. 

additional delivery charges may be requested from the customer. 



we only accept returns if the items you received are damaged, defected, or if you received the wrong item, and reported it to us by 3 days from the delivery date. 

Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To issue a return or an exchange, you can contact us at 

or on whatsapp: +965 66162628  

You can always contact us for any return questions.